About this role
You will keep a pest control operation running — scheduling client appointments, dispatching technicians, answering worried homeowners on the phone, following up on jobs, and coordinating daily operations. This is a client-facing coordination role for someone with real administrative or project-coordination experience, genuine pest control familiarity, and confident spoken and written English for U.S./Canadian client calls.
What you’ll do
- Schedule client appointments and keep the calendar accurate and current.
- Dispatch technicians and field staff, and re-coordinate when plans change.
- Answer inbound client and municipal calls, reassuring worried homeowners.
- Follow up with clients and write clear reports and email updates.
- Coordinate daily operations across multiple jobs at once.
What we’re looking for
- Prior administrative assistant or project-coordination experience.
- Real pest control knowledge — able to explain how common infestations are handled.
- Confident spoken and written English for live U.S./Canadian client calls.
- Availability full-time during U.S./Canadian business hours.
Nice to have
- Experience with scheduling tools such as ServiceTitan, Jobber, PestPac, or FieldRoutes.
- French ability for bilingual client calls.
- Prior experience coordinating field or technician teams.
About F5 Global Talent
F5 Global Talent is a people-first company that hires experienced professionals and places them in long-term, fully remote roles with leading U.S. companies. We are your direct employer of record — we handle payroll, equipment, HR, and ongoing support, so you can focus on doing your best work. To date we have placed 500+ professionals, and 98% remain with their role past the first 90 days.