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Operations / Trade Compliance

Customs Clearance Manager

RemoteFull-TimeU.S. business hours

This is a leadership role. You must have deep hands-on Canadian customs clearance experience (CBSA tariff, HS/HTS classification, filing review and approval) AND have directly managed a team. You must be able to work U.S. business hours. Applications without both will not advance.

Lead a Canadian customs clearance team — CBSA tariff and HS/HTS classification, filing review and approval, and shipment release. Deep hands-on Canadian customs experience plus direct team management required.

About this role

You will run a Canadian customs clearance operation and lead the team that does the work — reviewing and approving filings, resolving CBSA tariff and HS/HTS classification questions, approving shipments before release, and holding the team accountable for quality and throughput. This is a leadership role that requires both deep hands-on Canadian customs clearance experience and prior direct experience managing a team. Remote, full-time during U.S. business hours.

What you’ll do

  • Review and approve the team's customs filings before shipment release.
  • Own CBSA tariff and HS/HTS classification decisions on new products.
  • Resolve CBSA disputes, adjustments, and plan-check-style deficiencies.
  • Assign and prioritize daily work and keep clearance quality high.
  • Coach, train, and hold a customs team accountable without a manager stepping in.

What we’re looking for

  • Deep hands-on Canadian customs clearance experience (CBSA tariff, HS/HTS classification, filing review and approval).
  • Prior experience directly managing a team.
  • Confident written English for filing review and team communication.
  • Availability full-time during U.S. business hours.

Nice to have

  • Experience with customs platforms such as Candata, CustomsCity, Descartes, SAP GTS, or Kewill/BluJay.
  • CARM, valuation, origin/CUSMA, OGD/PGA, or duty drawback depth.
  • Experience across air, ocean, truck, and parcel/courier shipments.

About F5 Global Talent

F5 Global Talent is a people-first company that hires experienced professionals and places them in long-term, fully remote roles with leading U.S. companies. We are your direct employer of record — we handle payroll, equipment, HR, and ongoing support, so you can focus on doing your best work. To date we have placed 500+ professionals, and 98% remain with their role past the first 90 days.

Apply for this role

Full-time, dedicated, remote. Complete the six steps below — it takes about ten minutes.

This is a leadership role. You must have deep hands-on Canadian customs clearance experience (CBSA tariff, HS/HTS classification, filing review and approval) AND have directly managed a team. You must be able to work U.S. business hours. Applications without both will not advance.

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