About this role
Work inside AMS360 every day supporting a U.S. insurance agency — processing renewals and endorsements, issuing certificates of insurance, keeping policy data accurate, and communicating professionally with clients and carriers.
What you’ll do
- Enter and maintain policy data in AMS360 with complete accuracy.
- Process policy updates, endorsements, and renewals end to end.
- Issue and correct certificates of insurance (COIs) and ACORD forms.
- Communicate with clients by email and phone in clear, professional English.
- Support carrier submissions, loss runs, and audit processing as needed.
What we’re looking for
- Hands-on AMS360 experience in a U.S. insurance agency workflow.
- Working knowledge of renewals, endorsements, COIs, and ACORD forms.
- Exceptional attention to detail and a zero-mistakes verification habit.
- Professional written and spoken English for U.S. client communication.
- Reliable overlap with U.S. business hours.
About F5 Global Talent
F5 Global Talent is a people-first company that hires experienced professionals and places them in long-term, fully remote roles with leading U.S. companies. We are your direct employer of record — we handle payroll, equipment, HR, and ongoing support, so you can focus on doing your best work. To date we have placed 500+ professionals, and 98% remain with their role past the first 90 days.